Knowsley centrl has a complaints procedure policy that must be followed to ensure any issues are dealt with in a structured and consistent manner. As a school we would always dvise speakingto school directly prior to making a complaint as this may allow the concern you have to be delat with in a much quicker way. If you feel that this avenue of resolution has been exhausted please follow the step by step guide below and consult our complaints policy and procedures which are also linked to this page.